A):Once you have submitted the order, it will normally take 1-3 working days for us to process the order and please allow 5-7 working days for delivery via Express Mail.
Currently, we can not offer overnight shipping.

A):Currently, we only accept paypal payment. Get to know more about paypal, please visit paypal.com.

A):You can login into your account and check the status of your order in the order history.

A):After we provided the Tracking Number, the customer should track the items online frequently to avoid the troubles unaware in the delivery process. You can email our sales team directly on the lost shipment and we will investigate the case. Once we are convinced that the item was lost, we will replace a new shipment to you or refund. However, we will not be responsible for the lost if the you have furnish incorrect information in the order form.

A):Yes, we will ship our jewelry worldwide by National Express Mail, and it usually takes 5-7 days for delivery.

A):It is safe to order on Tiffanyonlinestore.us. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server. Shopping at TiffanyOnlineStore.us is 100% safe. None of your credit-card details will be revealed.

A):We deal directly through the manufactory worked for Tiffany & Co. The jewelry we offer are all overstock goods/order from the factory. But, they are not covered by Tiffany & Co warranty and not be authorized by Tiffany & Co. That’s why we can offer you top quality merchandises at such great discounted prices. Please be advised you will not get Official Tiffany & Co. invoice thus NO after-sale service available in your local Tiffany & Co. stores, instead the service will be provided by us. If you are looking for a product with full service from Tiffany & Co, please purchase from the Tiffany & Co. franchised store instead.

A):Sure! It will be cheaper if you do a bulk shopping.

A):After receiving your returned items, we'll refund money directly to your credit card. Usually you can check it in a week.

A):Sorry. All our jewelry will not be covered by brand stores warranty, that's why we can sell at such discounted prices. However the items can be cared by your local jeweler at a very low cost.

A):It is just because we are direct agent.

A):Silver should be kept absolutely dry. If your silver is used frequently, keep it away from excessive exposure to air and store it in a tarnish-proof cloth such as the flannel pouch provided with your silver or a silver storage box. Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. If your climate is humid, place a small packet of desiccant crystals inside your storage area, whether it is a closed box or a flannel roll. Avoid contact with rubber bands or other rubber products. The sulfur in rubber will cause tarnishing and corrosion.